By accessing and using this website, you agree to the following terms and conditions.

Website Use
Users agree to use the website lawfully and not engage in activities that may harm the website or its users.

Intellectual Property
All website content including text, graphics, images, logos, product information, and branding is the property of OptimLife Wellness and may not be reproduced, distributed, or used without permission.

Product Information
We aim to ensure that all product descriptions and information are accurate. However, we do not guarantee that all information on the website is free from errors or omissions.

Product Information Disclaimer
Product information on this website is provided for general information purposes only and is not intended to diagnose, treat, cure, or prevent any disease unless expressly permitted by law.

Customers should read product labels, warnings, and directions for use carefully and use products only as directed.

Product Use and Safety Disclaimer
OptimLife Wellness products are intended for general wellness use only and must be used in accordance with the directions provided on the product packaging.

Individuals who are pregnant, breastfeeding, taking medication, or who have existing medical conditions should consult a qualified healthcare professional before using any wellness products.

OptimLife Wellness shall not be liable for misuse of products, failure to follow product instructions, or use of products in a manner inconsistent with their intended purpose.

Product Origin
OptimLife Wellness sources high-quality South African rooibos tea from reputable producers in accordance with applicable product origin standards.

Limitation of Liability
To the fullest extent permitted by law, OptimLife Wellness will not be liable for any indirect, incidental, special, or consequential loss arising from the use of, or inability to use, this website.

Nothing in these Terms excludes, limits, or restricts any rights or remedies that a consumer may have under applicable South African law, including the Consumer Protection Act, 2008.

Orders and Acceptance
All orders placed through this website are subject to availability and acceptance by OptimLife Wellness.

Submission of an order does not automatically mean that the order has been accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:

• stock unavailability
  • pricing errors
  • suspected fraud
  • incorrect product information

Fraud Prevention
OptimLife Wellness reserves the right to refuse, cancel, or verify any order suspected of fraud, unauthorised payment, or abuse of promotional offers.

Pricing
All prices displayed on the website are shown in South African Rand (ZAR) unless otherwise stated.

Prices must be read together with any delivery charges, taxes, or other fees shown at checkout.

The full price payable for an order will be displayed before the order is finally placed.

Payment
Payment may be made using the payment methods made available on the website at checkout.

Payment processing may be handled by a third-party payment service provider. We take reasonable steps to use payment systems that are appropriately secure.

Review of Order Before Final Submission
Before finally placing an order, the customer will be given an opportunity to review the transaction, correct any mistakes, and withdraw from the transaction.

Delivery and Dispatch
We will use reasonable efforts to dispatch and deliver orders within the timeframes communicated on the website or at checkout.

If no specific period is stated, delivery will occur within a reasonable time in accordance with South African law.

Risk in the goods passes to the customer upon delivery of the goods to the delivery address provided by the customer.

Unavailability of Stock
If a product ordered is unavailable after your order has been placed, we will notify you as soon as reasonably possible and refund any amount paid for the unavailable product in accordance with applicable law.

External Links
This website may contain links to third-party websites for informational or convenience purposes.

OptimLife Wellness does not control, endorse, or assume responsibility for the content, privacy practices, or services of any third-party websites. Accessing such websites is at the user’s own risk.

Privacy and Security
Our Privacy Policy explains how we collect, use, share, and protect personal information. By using this website and placing orders through it, you acknowledge that your information will be processed in accordance with that policy.

Access to Transaction Records
A record of each completed order will be sent to the customer by email.

Customers should retain their order confirmation, invoice, and any related correspondence for their records.

OptimLife Wellness may also retain transaction records for a reasonable period in accordance with applicable law and operational requirements.

Electronic Communications and Transactions Act Compliance
In accordance with the Electronic Communications and Transactions Act, 2002, the following information is provided:

• Synthex (Pty) Ltd trading as OptimLife Wellness
  • Registration Number: CK2000/027624/23
  • VAT Number: 4190201527
  • Physical Address: 411 Galloway Street, S/V Unit 6, Meyerton, 1961
  • Telephone: +27 16 933 4759
  • Website: www.optimlife.co.za
  • Email: info@optimlife.co.za
  • Main products sold: Rooibos tea and colloidal silver products

Force Majeure
OptimLife Wellness shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including natural disasters, courier delays, supply chain disruptions, strikes, power outages, government actions, or other unforeseen circumstances.

Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.